Lax regulations around food delivery drivers in Kansas

KMBZ News Staff
October 28, 2019 - 6:06 am

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Kansas City, MO -  A local restaurant has begun sealing their food delivery orders with tape after customers complained that delivery drivers were eating their food.

We set out to check on what regulations exist in the Kansas City Metro around food delivery, especially in the age of third-party delivery services Uber Eats, DoorDash, Grubhub and others.

In Kansas, the Department of Agriculture oversees food regulation in the state. 

"There's no requirement in Kansas to license food delivery companies, so they're not inspected on a regular basis," says Ag Department spokesperson Heather Lansdowne. "They are, however inspected on a complaint-by-complaint basis."

Now that fewer restaurants have their own delivery operations, and instead outsource delivery to third party companies, it can be difficult for restaurants which receive complaints to crack down on problem drivers. That could all change in the future, though. 

"There are several food regulatory organizations that are working with industry stakeholders to develop best practices, guidelines and guidance documents to oversee how food delivery works," Lansdowne said. 

In Missouri, the Department of Health and Human Services oversees food in the state. No one was available to talk at the time of this story. 

The next time you have food delivered, pay close attention... if your order wasn't sealed, it's possible your driver may have themselves to a fry or two. 

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