KC Chiefs to reduce capacity at Arrowhead for 2020 season, offers credit to season ticket holders

KMBZ News Staff
July 08, 2020 - 11:51 am
A general view of Arrowhead stadium during the game between the Denver Broncos and the Kansas City Chiefs 28, 2018 in Kansas City, Missouri.

Jaime Squire / Getty


Kansas City, MO - The Kansas City Chiefs said it will reduce capacity at Arrowhead Stadium for the 2020 season during the COVID-19 pandemic, citing guidance from local health officials and the CDC.

“People around the country and around the world are getting accustomed to a constantly changing environment and the same goes for all of us in Chiefs Kingdom,” Chiefs President Mark Donovan said in a statement.

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“While our goal all off season was to have a full stadium as we begin our Super Bowl title defense, it is out of consideration of the health and safety of our fans, employees, coaches and players that we move forward with a reduced-capacity plan that adheres to local guidelines and expert recommendations," said Donovan.

The Chiefs also announced changes for season ticket members, stating the plan “offers the most flexibility and benefits for season-ticket-members for what will be an unprecedented NFL season in 2020.”

The Chiefs said because the club cannot fairly re-seat the entire season ticket base across a limited number of seats, all season-ticket members will automatically have their 2020 payment credited for the 2021 season without any action on their part.

The Chiefs said keeping their payment as a credit toward 2021 will include these benefits:

  • Season ticket members will be automatically included in a single-game presale for any available seats in 2020, once a final capacity is determined.
  • Their credit can be utilized to purchase single-game tickets for a reduced-capacity 2020 season, if they choose.
  • They will receive their 2020 season-ticket-member box with exclusive gifts.
  • Season-ticket members pricing will remain flat for 2021 and they will accrue a year of season-ticket members tenure for the 2020 season, regardless of if they attend any games or not in 2020.
  • In the event that the club is permitted to host a full-capacity crowd for any potential playoff games, season-ticket members that did not opt for a refund will be given the first opportunity to purchase their seats.
  • Parking or hospitality club passes purchased as part of a season-ticket membership can be managed exactly like tickets – either as a credit for 2021 or a full-refund, if requested.

“As we looked at ways to navigate this unusual season, our first priority was to offer a fair and flexible plan for our loyal and valued season-ticket members, and we believe we accomplished that,” Donovan said. “While it will be a different experience for everyone, we are looking forward to welcoming fans to Arrowhead this fall.”

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